Here's the related TP task: https://vividworks.tpondemand.com/entity/77081-design-is-lost-when-ordering-hqr Disregard email description for now since customer has not verified what they mean. Tested the HQR capture using save mentioned in the description and noticed that room materials are missing from the HQR capture. Don't know if this is a client issue or if the materials need to be updated.